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Stubbo 12:04 Fri Feb 17
Used Car Purchases - return/repair under Consumer Protection/Warranty
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Just after some advice in case anyone has any specific knowledge.
Recently bought a used car (end of Jan) from a Used Car Trader....full service history, 76,000 on the clock (been serviced 10 times in 76000 miles) with all supporting documents, Jeep Commander...£7,600 .
Just took it for a service just so I know where I am with it, and has been diagnosed as having a bearings issues with the turbo charger which will need replacement.
Given I only bought this in the last 3 weeks, and this was not made apparent at the point of sale (no mention in any of the service history, MOT 100% clean), can I reasonably go back to the dealer and hope for a repair under warranty/consumer protection.
Thanks for any educated advice.
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Replies - In Chronological Order ( Show Newest Messages First)
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12:09 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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Why not try the dealer first before asking us. Nothing to lose is there?
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Charoo
12:25 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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Used cars from a trader have to be supplied with a 3 month warranty as a minimum.
Take it back.
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penners28
12:35 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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If you are still within the 30 days I believe you can take it back and request a full refund
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LeroysBoots
2:12 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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Also....have a word with yourself
A Jeep Commander !?!
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Dwight Van Mann
2:29 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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it's a Jeep for fucks sake just set the cunt alight
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Stubbo
2:42 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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It's actually (this issue aside) pretty good. Was this or a Volvo XC90 (at that point where the wife wants 7 seats, family car type thing) and this at least has some retro appeal.
Reviews were pretty good and the 3.0 diesel Mercedes engine has a good reputation.
Anyway...shall be calling the dealers. Thanks for all the messages of support!
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ornchurch ammer
2:53 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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Can always trust a car dealer to do the right thing. Let us know how he tries to fuck you off Stubbo.
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norwichhammer
3:07 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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As long as you got a warrenty with the car I.e 3/6/12 months. The dealer/warranty company with a written report should have no problem with paying out for any subsequent repairs that your car may need within that period although you will need to check how much they will pay out as some warranty's only cover up to a certain amount. If they refuse then you can take it further to trading standards. If you need any further help who mail me as I'm in the motor trade myself and deal with warrenty repairs.
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Stubbo
4:28 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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Cheers Norwich.
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Lertie Button
10:15 Fri Feb 17
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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Buyer beware is the legal position as regards a car
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gph
12:25 Sat Feb 18
Re: Used Car Purchases - return/repair under Consumer Protection/Warranty
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Don't think they can legitimately fob you off with anything but a full repair.
They may try, though.
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